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freight billing

Intra-Canada vs. Cross Border Freight: Understanding the Difference

As any shipper can tell you, it’s decidedly easier to ship domestic than it is to ship across the border. When crossing the border into Canada, you add several other variables that you have to consider when booking freight. This changes from situation to situation. For example, if you’re shipping freight cross-border from the U.S to Canada, there are different variables to consider when you’re shipping intra-Canada.

Intra-Canada freight, by definition, is the shipment of goods from one Canada address to another Canada address or, more simply put, the shipment both begins and ends in Canada. This is different from cross-border freight, which has Canada as either the origin or the destination, but not both.


Different Shipments Mean Different Taxes

The actual locomotion of freight aside, one of the most significant differences between the two is that intra-Canada shipments, ones that start and stop in Canadian provinces, are taxed differently. Each province has a different breakdown of what taxes will be applied to the shipment. Typically, a province will use one of (or a combination of) the following three tax codes:

  • GST – Goods and Services Tax
  • HST – Harmonized Sales Tax
  • PST – Provincial Sales Tax

Interestingly, Quebec has its own unique tax code, the QST, or Quebec Sales tax, which only applies to shipments with an origin and destination with Quebec. Aside from that, all provinces use some combination of the previously mentioned taxes for intra-Canada freight, with a slight variation in the percentages between the different provinces.


The Timing of Currency Conversion

Much the same as other countries, Canada has its own currency, and with it comes more complications for shippers. Currency conversion becomes an issue when a shipper decides to pay for their shipment in Canadian dollars. If your TMS doesn’t support currency conversion, it becomes a tedious and manual auditing process to ensure that everything is paid for and handled properly. Specifically, it’s a matter of determining when the currency needs to be converted during the shipment process because the foreign exchange rate can vary daily.

This needs to be reconciled both for the sake of customer service and to ensure that all of the appropriate taxes are being paid completely and in a timely fashion.

It also means that what a customer is quoted at the beginning of the shipping process doesn’t include the applicable sales taxes from the various processes. While that’s generally understood for Canadian customers, it can lead to discrepancies between a Customer’s invoice and a Carriers invoice. This needs to be reconciled both for the sake of customer service and to ensure that all of the appropriate taxes are being paid completely and in a timely fashion.


Bringing You a Better Option for Canadian Freight

No system is complete when it first roles out and, if it is, then it quickly becomes obsolete as time progresses. At BlueGrace, we are dedicated to making sure that we have a robust system in place to help facilitate your shipment needs. In this case, it means updating our user interface and our processes to help make your Canadian books quick, accurate, and easy.

If you’d like to learn more about the processes we’ve updated, implemented, or changed, check out our Intra-Canada Freight webinar below.

Automated Logistics is On the Horizon

Boston Dynamics new CEO, Robert Playter, has his sights set on the logistics market as the company’s first vertical. BD has proven that it has the ability to produce robots at scale as Spot, a versatile quadrupedal robot, as just recently entered into commercialization.

Automation is a goal for many companies across many industries as there is a myriad of applications.

Playter, who has only recently stepped up from his role as COO of the company, spoke publicly for the first time on the company’s behalf, “We weren’t sure exactly what the target verticals would be,” he admitted, and seemingly neither did the customers, who have collectively bought about 260 of the $75,000 [Spot] robots and are now actively building their own add-ons and industry-specific tools for the platform. And the price hasn’t been a deterrent, he said: “As an industrial tool this is actually quite affordable. But we’ve been very aggressive, spending a lot of money to try to build an affordable way to produce this, and we’re already working on ways to continue to reduce costs.”

Automation is a goal for many companies across many industries as there is a myriad of applications. This has only been further enforced by the global pandemics as many industries are still working remotely or only now beginning to phase in their workforce.

“People are realizing that having a physical proxy for themselves, to be able to be present remotely, might be more important than we imagined before,” Playter said. “We’ve always thought of robots as being able to go into dangerous places, but now danger has been redefined a little bit because of COVID. The pandemic is accelerating the sense of urgency and, I think, probably opening up the kinds of applications that we will explore with this technology.”

A Not-so-New Trend In Logistics

Boston Dynamics isn’t the first company to look towards automation for logistics. e-Commerce giant Amazon has already begun blazing the trail for robots in the warehouse as a means of boosting productivity while lowering labor costs. Boston Dynamics is ready to dive into the market with a variety of different robots.

we’re going to have some exciting new logistics products coming out in the next two years. We have customers now doing proof of concept tests.

“We have big plans in logistics,” Playter said. “we’re going to have some exciting new logistics products coming out in the next two years. We have customers now doing proof of concept tests. We’ll announce something in 2021, exactly what we’re doing, and we’ll have product available in 2022.”

BD already offers Pick, a stationary item-picking system, and they are working on a new version of Handle, a birdlike mobile robot that can grab boxes and move them around without taking up too much space, about the same as one or two standing, human workers. The added mobility of Handle would allow it to unload things like shipping containers, trucks, or other confined and less predictable spaces.

BD has released a video of Handle working with an off-the-shelf pallet robot. Playter emphasizes the need for this type of cooperation between robots in general and not just those made by a single manufacturer.

“We’ll be offering software that lets robots work together,” he said. “Now, we don’t have to create them all. But ultimately, it will take teams of robots to do some of these tasks, and we anticipate being able to work with a heterogeneous fleet.”

What This Means for Logistics

Simply put, it’s an exciting time for logistics. As technology continues to advance, not only will it become more efficient, but it will also become less expensive. This means that many companies within the logistics field will be able to operate more efficiently and safely, be it during a pandemic or when working with hazardous materials.

This disruption will also facilitate a necessary skill shift for human workers. Not necessarily replacing them in the warehouse but instead shifting their focus to more value-added tasks than menial physical labor resulting in a more highly skilled and adaptive workforce.

While it will take time for these robots to hit the shelves, now is a good time to start considering how they can be implemented into your day to day operations. Questions on how technology like robotics will be changing the logistics landscape for your business? Ask an expert with the form below.

Automation In The Supply Chain

In a world that is constantly evolving and adapting to the newest technology, it’s important that companies keep up with the changes. We are at a point in time where consumers are getting their packages delivered by drones and cars are driving themselves. The demand for flexible, accuracy, and transparency in your supply chain increases daily. According to On Time, by the end of 2020, 17% of companies will still not have embraced automation techniques.  In a Third-Party Logistics (3PL) company, it’s important that we are using systems and processes that improve effectiveness and efficiency that enables business flow.  

Through cutting supply chain complexity and improving responsiveness, we rely on artificial intelligence (AI) and automation. Artificial intelligence allows for supply chain planning, inventory management, and customer order management. It takes the repetitiveness of trying different processes and applying it every time in a much more efficient responsive time.

Access To Real Time Data

By having an effective TMS in place, your business can save money and make better shipping decisions.

When there is real time freight data and reports based on history and trends in the system, we can learn from things that went right and also things we could improve on when it comes to making better business decisions. By having an effective TMS in place, your business can save money and make better shipping decisions. In the past, manual data entry errors have been extremely costly causing increased rates and unsatisfied customers. By implementing an effective TMS, there will be less room for human error and allows repetitive tasks to become simple. The data that your TMS can provide also is asset to your customers, giving you the ability to enhance the customers overall experience.

Better Customer Service

By having automation in place, you can reduce the time between ordering and fulfillment, keeping the customer in the loop and increasing customer satisfaction.

Not only can automation reduce the amount of manual labor and repetitiveness, but it can also improve the relationship with your customer and enhancing their overall experience. A TMS allows the customer to track freight, generate auto pick up, and see real time payments and accounting information. Your customer will be able to see what they are getting charged for and when the freight will arrive. By having automation in place, you can reduce the time between ordering and fulfillment, keeping the customer in the loop and increasing customer satisfaction.

A Case Study: Invoice Automation

Recently at BlueGrace, we have adopted new software that allows for invoice automation. When a customer shipment is delivered, an invoice is sent to us by the carrier.  Historically, an employee would manually take the time to search for the shipment in our TMS and match up the information to the invoice. This is a time-consuming task when verifying thousands of shipments per day. However, with automated matching in place, we reduce the amount of time it takes for a customer to get invoiced. Utilizing a third party plugin, our TMS automatically verifies the information and sends it to billing if it matches up with the shipment details. This software takes out manual, tedious and time-consuming work and allows for automation step-in to make the process faster and more efficient.

There could be hesitation when implementing automation because of the fear of losing the human element. However, that isn’t the case when automation is improving the workforce. Employees will only perform the essential tasks, therefore improving productivity. This also attracts a new workforce to reflect an innovated supply chain by integrating mobility and collaboration with customers.

We are in a world where humans and machines are collaborating, not competing for a job.

At the end of the day, a supply chain can’t function without its people. We are in a world where humans and machines are collaborating, not competing for a job. If you have questions about how automation should be implemented to achieve the most efficient, sustainable supply chain, contact us at 800.MY.SHIPPING or fill out the form below to speak to one of our experts.