Supply chain management has always been an essential part of running a successful business, but now the rules of the game are changing. In order to stay ahead of these changes, the supply chain needs to become better organized, more flexible, and able to adapt to whatever is coming down the road.
Compliance, for example, is becoming a big concern. Trucking companies are being hit with some heavy rules and regulations, such as the ELD and the HoS mandates, which can limit the efficiency of freight transportation. The EPA has passed new regulations regarding carbon emissions which also need to be contended with. Not the least of which is the change in demand and expectations of the customer. Everything is moving at a much more accelerated pace. Consumers aren’t content to wait for two weeks when they think they should have it in two days.
Handing these changes appropriate does more than making your company more efficient. It raises your overall customer service experience which is vital to the day and age of social media where bad publicity and losing a customer to the competitor is just a tweet away. Legacy systems and the old-school methodology has gotten us this far, and it’s not going to cut it in today’s market. So what needs to change?
Supply Chains: Out with the Old and In With the New
Looking back at those legacy systems, they’ve worked for a considerable amount of time, so what’s wrong with them now? Ultimately, they’re clunky and slow to move. Companies need the ability to change and adopt new strategies quickly, be it a capacity shortage or a bottleneck in materials. Legacy systems support a certain rigidity which, back then, was fine. A customer could wait a little longer for a part, piece, or item to be delivered. Now trying to stick to the old ways runs the risk of hindering growth, costing more in both business and expenses, and could put the future of the company itself in jeopardy.
Unfortunately, many of these changes in demand for the supply chain are coming at a time where IT budgets are being cut back. The end result is that more money is being spent on maintenance and upkeep rather than overhauling and innovating these systems. It’s not much better for new companies, however. Having to shell out a considerable investment in new systems and technology might prove too dear a price for a company that doesn’t necessarily have the extra capital to throw around.
Realistically, what we need is a new approach to this problem
Realistically, what we need is a new approach to this problem. A new way to push both innovation and differentiation from the competition. A scalable solution that can be moved up incrementally as a company is able to both adapt and afford these changes based on needs and goals for the supply chain.
Another interesting thing to note is that these changes are coming at a much faster pace than we’ve ever seen before, and they aren’t showing any signs of letting up or slowing down.
Customer and consumer expectations are growing and changing. They want newer, better, and faster, and they want it delivered quickly in a way and location that is convenient for them. Couple that with the fact that new startups and companies are hitting the field daily, and it’s easy to see how a rigid supply chain could spell out disaster.
Aside from looking to incorporate other systems or looking to a 3PL to help troubleshoot your supply chain, the only other alternative is to get left behind.
Speaking of newer companies, many of them are already hip to these marketplace changes. They’re starting the game with a scalable and more agile approach to their supply chain which makes them a heavier competitor, despite being new to the game. While changing over to the latest versions of system software and new functionalities can help keep pace with the competition, it’s both, time consuming and expensive. Aside from looking to incorporate other systems or looking to a 3PL to help troubleshoot your supply chain, the only other alternative is to get left behind.
Visibility is a Must
Today’s supply chain is a global construction in the majority of cases. Crossing over borders and oceans creates a new level of difficulty that we haven’t seen in the past. Customs and regulations, translations and transportation issues, demurrages and delays, any and all of these events can severely slow the supply chain down and rack up some hefty surcharges in the process. This is one reason why enhanced visibility is an absolute must. It not only helps a company to mitigate risk but helps to reduce costs while raising profitability.
Visibility, however, remains one of the more difficult bridges to cross for many companies.
Visibility, however, remains one of the more difficult bridges to cross for many companies. Much of a companies information is buried and when systems aren’t communicating, it makes true visibility seem all but impossible without dedicating substantial resources to it. However, a lack of real-time visibility means that almost every area of your business could be affected. Production costs, product design, customer satisfaction and compliance all rely on a high level of visibility.
Finding the Right Solution
Having the right solution in place for your supply chain can take many different forms, but all of them share a few key characteristics.
Agility: The ability to change to new demands quickly is vital. The right solution should be able to highlight and identify weak spots within your organization and supply chain and help you to create a plan to fix it.
Ease of Use: The solution shouldn’t create more problems. Having a system that is excessively complex or difficult can bog down the process while leaving existing issues unfixed. The right solution should cut the processing time down and help you get your freight on the road faster.
Completeness and Connectivity: When it comes to shipping freight, your solution should be able to handle it all. Whether you need to manage full truckloads, LTLs, or a complete, multimodal transportation and logistics program.
Cost and Efficiency: Simply put, having a solution in place is one thing, but being able to afford it is something else entirely. Finding the right solution should help to save your company money, not put it in the red.
Fast, Flexible and Safe Deployment: A total systems overhaul can create some serious issues. Deploying a solution needs to be able to be performed quickly and seamless so as not to disrupt the day-to-day operations that keep your company running.
How BlueGrace Can Help
Of course, there are numerous systems and solutions out there that all promise to meet your needs when it comes to improving your supply chain. But not all of those solutions are created equal, and no one fits all. Also bear in mind, when the system fails or is unable to handle your requirements efficiently and professionally, your operations can come to a screeching halt.
BlueGrace offers a different approach to upgrading the supply chain that is both innovative as well as easy to integrate. When you’re looking to keep freight moving, BlueGrace is there to help. With our TLC approach, we take the time to make sure that your supply chain is flowing smoothly and you’re turning your operation into the best, most efficient business it can be. To speak to one of our experts and find out more about BlueGrace and how we can help provide you with the solution to your supply chain needs, fill out the form below or contact us at 800.MYSHIPPING