The IoT has come a long way within the logistics world, making both significant headway as well as changes within the logistics industry. Eft polled 600 supply chain decision makers to see what their standpoint on the IoT was, as well as any other thoughts they might of had. Of the respondents polled, many have plans to incorporate the IoT into their operations; while almost half already have an active IoT solution which means the majority of the respondents have or are planning to have the IoT as part of their inner logistics workings.
On the Roadmap
Respondents who have plans to implement the IoT have shown similar findings as those polled during 2014. While the IoT can offer a considerable amount of data, the three main areas of focus where:
While other variables such as Theft Prevention and Security have risen, some respondents have indicated that they are looking forward to having every statistic, showing that companies are taking a growing interest in not just the practical applications, but the potential application that the IoT can bring to their supply chain.
Additionally, the survey showed the different types of technology that companies are using to track and monitor their freight. While the IoT remains the most popular choice presently, other options such as GPS tracking, barcodes, and the much vaunted RFID aren’t far behind as companies are looking for higher levels of visibility in their supply chain.
Reasons for Implementation
There are a number of reasons companies are looking to step up their technology. Safety and compliance, access to real time freight data such as temperature and humidity levels (product integrity), as well as improving efficiency throughout their operations. However, the most important use of the IoT listed by the respondents is the customer. Having access to real time data and location for freight not only allows for more frequent updates regarding the location of their freight, but also offers companies the ability to provide better customer service through more information.
With the tumultuous nature of the freight industry, especially given the current policy changes, international regulations, and overall issues spanning from weak demand to overcapacity, strong customer service is becoming more important than ever, especially if companies want to attract and keep new clients.
Technology Growth Overall
In addition to the overall improvements to customer service and visibility made by incorporating the IoT many businesses have embraced a number of technological advancements. From 2014 to 2016 GPS and Satellite Tracking has increased 5%, data logging has increased by 14%, and IoT sensor and monitoring technology has increased to 19%. Conversely, RFID and barcode solutions have remained mostly constant, which would seem to indicate that companies are making a shift towards technologically advanced solutions.
One of the driving goals for the tech upgrades is to increase the visibility and efficiency of the supply chain. Given the complexities of land based logistics, it comes as no surprise that 80% of respondents dealing with land based freight are looking in increase visibility. About 50% of air shipments and only 33% of ocean freight carriers are looking for visibility improvements.
Implementation and Use of the IoT
Respondents were also asked how they planned to use the IoT within their business. Over half, 59% are currently using the IoT simply for real time monitoring and alarms, while 41% are looking to use the data to create predictive models and optimize their supply chain. With continued growth and development of the IoT, it’s very likely we’ll see a shift from monitoring and alarms over to prediction and optimization.
However, while there is a considerable amount of potential with the IoT, 61% of the respondents say they only utilize less than half of the information gathered. This is likely due to the lack of analytic capabilities necessary to process the sheer amount of data gathered by the IoT.
Return On Investment
Return on investment is important, especially when it comes to big ticket items like implementing new technology. The survey asked respondents what they felt the time frame on their return on investment would be.
The majority answer, at 28%, said that their ROI would be seen within 12-18 months. More confident companies, 17%, said that they would see their ROI within 12 months or less. This leaves a number of companies not expecting to see their ROI until 24 months or longer.
However according to the 2014 findings, more often than not, this was due to execution and implementation issues, which means companies who were experiencing a longer than average ROI timeframe, are confident that they would see it within a reasonable time frame after getting their program back on track.
Plans to Expand
Perhaps one of the most vital bits of information gathered is that 87% of current IoT users have plans to expand on their IoT capabilities. With the high success rate for the ROI and the growing shift to predictive modeling, the continued growth and expansion of the IoT amongst companies world wide would only help to strengthen the data collecting capabilities, providing more sources to draw from. As companies continue to make the shift to advanced technology, it can be assumed that we will see a change in the way that freight and logistics are carried out, harnessing the power of data and analytics over the trial and error method of the past.