About a week ago I was outside trying to replace the handle to the door to my Lanai. It had been broken for several weeks and should have been a 15 minute job. It took me the better part of two weeks. I had to go to Home Depot and buy a new one. I had to remove the old one which took tools that I did not have. I had to find a way to break off a centimeter’s worth of metal, again, without the right tools. It was 96 degrees and the mosquitoes which have taken up residence were laying siege. Nearing the end of this project, and after working out in the bug infested heat for the better part of an hour while my dog and cat looked on in amusement, I thought about all of the other house projects that I have as a single home owner. I thought about the broken handle to the patio door, the lights that needed changing in my 12 foot high ceilings, the screens that needed replacing, the broken garbage disposal – and all of the fun stuff I was going to have to put on hold while I became Mr. Fix-It. Wiping the sweat from my brow I said to myself, “Damn, I have GOT to get better at this stuff.”
Then I said, “No I don’t. I need to get better at MY job.” I am the Director of Sales & Personnel Development at BlueGrace Logistics. I oversee the Hiring & Recruiting, the Training & Development, and the National Sales Departments. I wear many other hats but at the end of the day, it’s my job to increase profits for the company and further the development of our employees. I need to get better at that job so that I can simply pay someone else to help with those items around the house.
The 15 minutes I spend doing my job are exponentially more valuable than the 15 minutes I spend screwing something up around the house. I need to focus on my core competency so that I can be successful in all aspects of my life. Focusing on my core competencies allows me to impact the careers and lives of our 90+ employees, our hundreds of vendors and our countless customers. Focusing on my core competencies will allow me the means to have the work around my house performed professionally instead of the shoddy band-aids I am going to put on it. This will allow me to spend my down time reenergizing and enjoying my personal interests. To make all this happen, I only have to do what it is that I do and do it well.
Why would a manufacturer of medical devices not outsource their transportation so that they can focus on their core competency? Wouldn’t a manufacturer of network equipment rather be #1 in network equipment than in shipping? Why would a distributor of PVC piping spend tens of thousands on an order management system when they could simply use our state-of-the-art Transportation Management System (TMS) at no cost?
The truth that I have found is that companies either are ignoring shipping as a necessary evil of what they do and are allowing a minimum wage employee to make million dollar decisions, daily; or are foolishly investing boat loads of money to have people handle their freight internally when they should really be investing their time, money and expertise into what it is that they are already great at. Allow a 3PL to handle your logistics simply because I am going to do it better than you are and significantly less expensive than it will cost you directly both in rates and soft costs. You spend your 15 minutes doing what it is that you do best.
– Nick Klingensmith, Director of Sales & Personnel Development
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