Technology continues to evolve faster and faster and it is impacting every industry including transportation. As someone who has spent their career working in the technology field, I strive to stay up to speed on the latest changes in technology, especially those that have a direct impact to my industry and me. I see technology empowering businesses to become more efficient, secure, and more profitable. Of course technology can bring new problems such as different security concerns but if developed and implemented correctly, the advantages can greatly outweigh the disadvantages. One technology that has actually been around for a while but is beginning to be much more widely used is RFID. RFID, which stands for Radio-Frequency-Identification, is the system that allows products to be identified and tracked with radio waves using a tag applied to the product and an external reader.
RFID is becoming more popular in the transportation industry by providing better efficiencies and security. RFID can provide better security to help companies have more visibility of their shipments and detect any tampering with the shipping seal. RFID can also help shipments gain green lane status while going through inspections. Better security can also aid productivity as shipments spend less time in inspections and there are fewer chances of having problems in customs. Productivity and efficiency can also be increased in other ways with RFID by providing better identification of shipments and fewer errors. Companies can lose track of shipments in large warehouses or container yards when the ID numbers are written down incorrectly forcing staff to waste time searching for the lost shipment. One company mentioned they have two to three employees searching for lost containers every day. Even locations that use barcode technology to eliminate manual errors can increase efficiencies with RFID since it takes time to scan a barcode of each item whereas a RFID reader can identify all of the items at once allowing the employee to move onto to the next shipment much quicker. RFID can also help improve a company’s profits by increasing customer satisfaction thereby increasing the chances of future purchases. When shipping products to customers, mistakes can occur when the employee has to manually prepare the shipment and manually verify that the shipment is complete. If the products contained RFID tags, the shipment could be verified against the order before leaving the facility that it is complete and contains the correct products ordered by that customer.
The examples above are just a few of how RFID can be used to improve business processes today and I’m sure we will continue to see new ways this technology can be used in the future. The question is, how can RFID be used to improve your business?