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Stepping Towards a Digital Supply Chain

Technology is changing the way we look at logistics and, ultimately, the supply chain as a whole. With today’s global marketplace being what it is, companies need to be both agile and smart about the moves they make. “Making do” simply isn’t good enough. Supply chains, by necessity, need to be leaner, meaner, transparent, and most importantly, smarter.

The digital supply chain offers companies a degree of visibility and insight into their supply chain that was never before possible.

For that reason, many companies are beginning the process of digitizing their supply chain. Moving away from the analog game of tag that was the way of doing things in the past, the digital supply chain offers companies a degree of visibility and insight into their supply chain that was never before possible. In order to do it correctly, companies need to have a plan. “The impact of digital trends on the supply chain has caused plenty of excitement, but also confusion. In a 2017 Gartner survey of 318 supply chain organizations worldwide, 75% reported concerns about the governance of digital projects. Yet corporate digital business initiatives continue to evolve rapidly, and 36% of supply chain organizations say their own digital projects don’t align to them,” says Gartner contributor Rob van der Muelen.

Supply chain leaders should already have a plan for supply chain digital initiatives and how to align them to what’s going on in the wider organization and its ecosystem.

“Supply chain leaders should already have a plan for supply chain digital initiatives and how to align them to what’s going on in the wider organization and its ecosystem,” says Michael Burkett, vice president and distinguished analyst at Gartner. “Yet the reality is that organizations pursue digital projects in silos far too often.” Burkett encourages companies to be proactive and to “define the emerging technologies that will best optimize and transform your supply chain.” “Feed this expertise from the front line into the organization’s wider digital business strategy, and then do your part to make it a reality,” Burkett says.

Understanding the Digital Vision 

Wanting to digitize the supply chain is all well and good, but knowing what you want to accomplish with it is the important part.

Burkett says that the starting point for creating a solid plan for going digital begins with breaking out of the data silos and agreeing to a digital business vision across the entire organization. This agreement is what sets the gears in motion, where the needs of both the company and its customers are defined, and what changes will need to be made to the supply chain to make it happen. Wanting to digitize the supply chain is all well and good, but knowing what you want to accomplish with it is the important part. “Look for supply chain technologies that have the potential to open new revenue streams rather than simply efficiencies, and get buy-in and participation across the business,” says Burkett. 

Align the Supply Chain to Match the Vision 

According to Gartner, only 25 percent of supply chain organizations have their digital projects aligned under a single governance process. “A lack of alignment clearly makes it less likely a supply chain will successfully support key organizational priorities,” Burkett explains.This ultimately shapes what you can deliver to your customers and what changes will need to be made to the supply chain to make that happen. “For example, a product manufacturer’s business priority might be to ensure that a customer’s equipment never stops working. Digital advances now give it the ability to digitally monitor assets and offer solutions in near real time. This capability effectively creates or improves a service-based revenue stream for the manufacturer.” In order to make that a reality, the company must be able to predict a malfunction or failure and have a process in place to preemptive send both parts and a service technician to maintain the equipment to reduce downtime. In the past, this would have been all but impossible. However, digitization has created a useful toolkit that can make that a reality.

  • Internet of Things (IoT) to measure performance in real time 
  • Data Analytics to predict failure and automate delivery and service processes 
  • Mobile Data Access Capabilities 
  • Application program interfaces (APIs) to share data with the partner ecosystem 

Prioritizing Technology Investments  

Digital supply chains, when done correctly, do more than simply streamline operations, they become a differentiator from the competition, setting your company apart from all the others.

Investment in new technology can be hard to swallow, especially considering the uncertainty of the global market. As a result, many supply chain organizations tend to focus their investments on upkeep rather than upgrades. While that strategy might have a short-term effect of bolstering profits, it will ultimately prove to be short-sighted as customer’s expectations shift to a digitally based supply chain. Digital supply chains, when done correctly, do more than simply streamline operations, they become a differentiator from the competition, setting your company apart from all the others.“This is a supply chain that delivers a customer experience and not just a product,” says Burkett. “It’s an intelligent supply chain that makes decisions as it interacts across an ecosystem of digitally connected partners.” 

Simplify Your Supply Chain

BlueGrace Logistics offers complete, customized transportation management solutions that provide clients with the bandwidth to create transparency, operate efficiently, and drive direct cost reductions. For more information on how we can help simplify your supply chain, contact us at 800.MYSHIPPING or fill out the form below to speak to one of our freight experts today!  

The Supply Chain Manager of The Digital Age


The supply chain has long been held as the lifeline for any company’s operations. It is the flow of goods and materials necessary for the company to continue to function and operate at peak efficiency. Because of that, supply chain managers understandably need the most accurate information in real-time about what’s happening within the chain. Armed with up to date data, a manager can make decisions about how to proceed in the event of problems, delays, and overall operations.  

Legacy systems that have sustained the supply chain for the past several decades are no longer valid.

However, in the face of new and disruptive technologies, the legacy systems that have sustained the supply chain for the past several decades are no longer valid. They lack the ability to provide the necessary end-to-end visibility required for high speed, lean operations. But it’s not just the tech that’s getting outmoded. Soon the position of supply chain manager might be a thing of the past as well.

“New digital technologies that have the potential to take over supply chain management entirely are disrupting traditional ways of working. Within 5-10 years, the supply chain function may be obsolete, replaced by a smoothly running, self-regulating utility that optimally manages end-to-end workflows and requires very little human intervention,” according to the Harvard Business Review.

“With a digital foundation in place, companies can capture, analyze, integrate, easily access, and interpret high quality, real-time data — data that fuels process automation, predictive analytics, artificial intelligence, and robotics, the technologies that will soon take over supply chain management,” HBR adds.  

Making the Shift 

Some companies are already experimenting with different ways to make the shift into an automated supply chain. Robotics and artificial intelligence (AI) are already being used to digitize and automate the more labor heavy and repetitive tasks within the supply chain. While this applies to warehouse and distribution center mechanics, such as order picking and selecting, it also applies to front-of-the-house tasks such as purchasing, invoicing, accounts payable, and various facets of customer service.   

The use of predictive analytics is giving companies better insight into upcoming demand which is vital for shoring up in times of demand volatility, as well as making better use of in-house assets, and cutting costs for customer service functions without sacrificing quality.   

Intelligent Design Leads to Smarter Operations  

One of the big aspects of this technological shift is sensor data. The data collected can better monitor machine use and maintenance which can reduce downtime by providing real-time alerts on upcoming maintenance reducing the chances for machine breakdowns.   

Blockchain technology is also growing in both popularity and utilization as a means to radically optimize how different parties collaborate and communicate within supply chain networks. Instantaneous and complete data chains can provide users, end-to-end, with complete visibility of the entire supply chain process from initial components and raw materials to completed products slated for delivery.  

Transportation procurement should also be digitized in order to keep the pace.

Transportation Management Systems (TMS) will also be playing a role in the supply chain shift. Given the newfound agility of the digitized supply chain, it makes sense that transportation procurement should also be digitized in order to keep the pace. Many companies are looking more to 3PLs and intermediaries to find capacity and book freight, trusting in their systems to reduce the time and effort previously required to perform this task.  

As we mentioned before, robotics are seeing a heavier implantation rate for warehouse and fulfillment center operations. Rio Tinto, a global mining consortium, has been exploring automated metal mining operations for the past several years. This would make use of driverless trains, automated trucks, cameras, lasers, and tracking sensors, all of which would allow the supply chain to be managed remotely while improving safety and the need for personnel in remote locations.  

Less Personnel: More Control 

One of the concepts set forth by Rio Tinto and other companies who are taking the automated approach to supply chain management is the “digital control tower.” This is, in essence, a virtual decision center which is equipped to provide necessary end-to-end visibility in real time across the global supply chain. For smaller companies, these control towers have become the command center for operations. For those working in these control towers, it is their job to keep their thumb on the pulse of their supply chain, monitoring the influx of data 24/7 for any inventory shortages, bottlenecks, or literally anything else that could disrupt their supply chain operations.  

The control towers serve as the front line for a supply chain, allowing planners to quickly adapt, change, or reroute the supply chain to correct any of these potential issues before it becomes an actual problem. This works not only for retail companies but for industrial companies as well. “One manufacturer’s complex network moves more than a million parts and components per day. The control tower flags potential supply issues as they arise, calculates the effects of the problem, and either automatically corrects the issue using pre-determined actions or flags it for the escalation team,” says HBR.  “Similarly, a steel company built a customized scenario-planning tool into its control tower platform that increases supply chain responsiveness and resilience. The tool simulates how major, unexpected equipment breakdowns — so-called “big hits” — will affect the business and points to the best risk mitigation actions,” they added.  

Is This the End of the Supply Chain Manager? 

As more and more things turn towards automation, there is always the concern that human positions will be replaced and outmoded. This has, typically speaking, only affected the lower end of the spectrum, those positions that perform the menial and repetitive tasks. However, as the supply chain itself is becoming more and more automated, will we see a need for supply chain managers in the future or will they too be replaced by AI and computers?  

Rather than simply managing people to do the repetitive work, they’ll have to manage the data flows.

 Ultimately, the answer is no. Much like any position that could be replaced by a robot or a computer algorithm, there will always be a need for some human intervention. For supply chain professionals, this will mean focusing on different skill sets in the future. Rather than simply managing people to do the repetitive work, they’ll have to manage the data flows. Analyzing and interpreting the data to make the best possible decision when handling a potential issue. This skill will require learning how to make the most of digital tools, analyze and validate data sets, and make an effective forecast from the data provided.  

It will be the companies and the specialist who can adopt and adapt to the new technologies that will come out on top.

Companies will have to change their approach from the tried and true to the new order. Supply chain management, as we’ve known it from the past is on it’s way out. It will be the companies and the specialist who can adopt and adapt to the new technologies that will come out on top.  

As manufacturing and decision making become more automated, transportation will also be a vital area of focus for companies. Both the supply chain and transportation are in the process of evolving into something completely different from what we’ve seen in the past. Companies will have to adapt, and quickly, to these changes if they want to keep their supply chain flowing smoothly. While the digitization can help with that to some extent, there are some areas in which it will fall short.

A Vital Asset 

Third-party logistics providers will become vital in this disruptive era, helping companies navigate the shifts and changes within transportation logistics as they occur. BlueGrace not only provides clients with the bandwidth to create transparency, operate efficiently, and drive direct cost reductions, but our proprietary transportation management system, BlueShip, is free!  For more information on how we can help give you the visibility you need and adapt to the future, feel free to contact us using the form below: 


What is Transportation Management Workflow and How Does It Work?

Transportation Management Workflow may be defined as a supply chain workflow that connects and links the various parties involved along the chain from, for example, the seller’s warehouse to the buyer’s warehouse. A professional and effective logistics services provider needs to have an efficient transportation management workflow which follows a logical sequence and has the most effective operational procedures. 

One of the primary requirements would be to operate an effective TMS or Transportation Management System. 

One of the primary requirements would be to operate an effective TMS or Transportation Management System.  The TMS used should be capable of handling various aspects of transport management including needs assessment, effective analysis, integration and management in addition to providing you visibility on inbound products, receiving, storing and distribution. An effective TMS will provide comprehensive data analysis on the current shipping costs and processes which offers you an opportunity to compare your costs and processes versus what is available in the market. 

These analyses can help you optimize your supply chain process and also provide overall cost reduction. Your TMS must also be capable of handling pick and pack operations, product consolidation, replenishment and also final distribution and delivery to the receiver. 

A well designed and effective TMS is of paramount importance in:
  • Reducing freight costs
  • Automating the routing and other internal processes
  • Consolidation
  • Freight audit
  • Improving visibility
  • Tracking costs and delivery

Using your transportation management workflow, you can analyze important business metrics such as class and weight breaks, shipment density heat maps, cost/ton and cost/mile metrics, carrier utilization reports, DC optimization results, on-time performance. 

An effective transportation management workflow will also be able to make recommendations on ways of reducing costs, identifying and controlling the costs per client which will also uncover inefficiencies, if any, in your business model. For example, you may be using antiquated routing methods with your current service providers that need some modernization in order to provide you with a more cost-efficient transportation management program. By conducting engineering reviews into your customer’s data, you will be able to identify inefficiencies within the existing strategy and adopt a more dynamic carrier routing which can result in significant cost savings and reduction in transit time. 

The transportation management workflow must always be evolving as trade is dynamic and there must be constant workflow audits along the various silos within the supply chain.

Tracking and tracing is an essential and vital part of the transportation management workflow

Tracking and tracing is an essential and vital part of the transportation management workflow and the TMS used should be suitably equipped to handle this vital component in the flow. 

While everyone likes to handle their own business especially if you are in the transportation business, sometimes it may just be more cost effective to outsource the transportation portion of the whole supply chain workflow. One needs to do extensive and thorough data analysis of all current costs within the transportation and logistics silos. Such analysis will allow you the opportunity to find ways to save money for your customers but also provide efficiency in operations. An efficient way to reduce costs would also be to negotiate accessorial charges because the various carriers may have different container sizes and types that they use for the transportation.  

You can also use the TMS to plan warehouse spatial planning as your business may need to accommodate various sizes and weights of cargoes arriving in LTL or FTL modes. Using the TMS effectively will also assist in reducing the truck loading and turn around times which in turn will reduce the warehouse overheads in terms of staff overtime, etc. It may also be used to consolidate the booking processes which in turn will result in a consolidated billing process,  reducing the overall time spent doing this activity manually by auditing, reviewing, paying and collecting each invoice. 

History is the best teacher

History is the best teacher they say and in line with this, one also needs to pay special attention to historical freight data. You can analyze the performance levels of the various carriers used, achieve cost savings, and have an edge when it comes to future rate negotiations. 


When effectively used TMS can assist customers to gain efficiencies in improving their service offerings while also allowing them to create scalability in their business processes. Customers, especially shippers, are always looking for ways to improve service delivery and efficiency while limiting the costs. By efficiently managing the transportation management workflow, shippers can address costly challenges like rate fluctuations, hidden charges, track and trace, visibility, etc. From both a functional and cost perspective, effective management of the transportation management workflow provides value to the customer. 

BlueGrace’s Proprietary Technology

Our technology is designed to put the power of easy supply chain management and optimization back in your hands. BlueShip® offers cutting-edge tools for strong reliability and quick performance. Our customers are especially impressed with the user experience, which is completely customizable and has real-time updates, giving them a single source tool for tracking, addressing, and product listing. To see a demo and speak to one of our BlueShip experts, fill out the form below or call us at 800.MY.SHIPPING.

BlueGrace Logistics At SAPPHIRENOW 2018

As a leader in your company, are you getting the supply chain business intelligence and data you need? If not there is a way to get that much needed data and even cut costs in the process with a 3PL (Third Party Logistics) integration with SAP.

BlueGrace Logistics has exhibited at SAP SAPPHIRE for the last 3 years and spoken with executives from all types of industries. Many of the people told us it was either very difficult or incredibly time consuming to get the vital data they need from the supply chain and transportation departments within their organizations. As a 3PL, it is our responsibility to arm the executive suite with the data and business intelligence needed to make better business decisions regarding supply chain and freight.

With our proprietary freight data analysis, we set ourselves apart from other transportation management providers. Our systems take your current freight data and enable our team to get an inside look at what your team may be missing. Opportunities to simplify and save are not hidden anymore.

What Types Of Services Does BlueGrace Offer?

  • Specialized reporting, business intelligence, customer engineering, and analytics
  • Dedicated operations, project management, and customer service support
  • SAP/ERP integration
  • TMS solutions
  • Freight Bill Pay and Audit
  • Claims Management
  • Freight Cost Allocation, GL-Coding, and Customized Invoicing
  • Indirect Cost Avoidance Measures

Let’s Talk More At Booth #927

BlueGrace Logistics will be joining other leading technology providers in Orlando at the Orange County Convention Center June 5-7 for the SAPPHIRE NOW 2018 trade show. At this show, BlueGrace will be discussing how we integrate your freight with SAP to simplify your businesses transportation systems.


Not only can we integrate your freight into SAP, we can use that data to optimize your entire supply chain. The first 25 registered attendees to Booth #927 are eligible for a Free Supply Chain Analysis and Optimization Study, using your current data. We will be able to review our results at the show with you and your team.


  • Daily/Weekly Consolidation Report
  • Cost per: lb/mile/
  • Cost per SKU, PO
  • Freight cost as a percentage of goods
  • Center of Gravity study
  • Carrier spend breakdown
  • Mode Spend Breakdown
  • Cross Distribution Analysis

Fill Out The Form Below To Let Us Know You Will Be Attending and Receive Your FREE Supply Chain Analysis and Optimization Study At The Show!

“Keep the main thing, the main thing”



BlueGrace Logistics CEO Bobby Harris is fond of saying “Keep the main thing, the main thing. BlueGrace employees embody, promote, live and breathe the Core Values. The most important core value of the employees themselves? #2 Be Caring of Others. It’s the people at BlueGrace that make it a great place to work. It’s the people that drive everyone to deliver their best and to be their best. It’s then also the people who carry these values into their interactions with prospects, customers and partners. Transportation and Supply Chain Management is what BlueGrace does – and does well. But the “Main Thing” is the company culture – the people themselves. If we were ever to stray from the main thing, our performance would suffer in all areas. So every day we focus on keeping the main thing, the main thing.


Transportation and supply chain management are simply a parts of manufacturers, distributors, wholesalers and e-commerce businesses in the United States. Each company has their core business offering – their main thing. And like us, if they stray from their main thing, their performance suffers in all areas.


So, how can our Main Thing allow you to focus on your Main Thing?


  • Our Employees.
    • We are built with industry veterans in key departments such as the C-Level suite, carrier relations, and pricing. A positive attitude is so vital to performance that it counts as 50% of job performance reviews. We do not hire unhappy people.
  • Technology and Integration:
    • Technology needs continue to evolve, and so does our technology. We outspend anyone else in our space on IT. Our BlueShip TMS is user friendly and easy on a transactional basis, it also is able to support large level client engagements and can plug into different ERP, e-commerce, and WMS systems.
  • Customer and supply chain engineering:
    • Through collaboration with our customers and through needs analysis we present a total supply chain solution. We look for current inefficiencies and gather data to send to our pricing team to present both hard and soft cost savings.
  • Proactive and daily support:
    • We see our roles as an extension of your own customer service. We send tracking, reporting, and pre invoice auditing to you as value adds as no cost to you. We are your advocate to the carriers, so you can run your business and not have to think about dealing with multiple people at multiple carriers on a daily basis.
  • Scale-ability
    • We are a private business with no debt or no stake holders to answer to. We can take on the largest of customer and projects along with hiring staff as need be to fulfill customer needs. We work with a large variety of customers and unique partnerships in our industry.
  • Franchise offering
    • We have the strongest franchise offering in our space. Logistics is a one trillion + industry per year and is over 8% of US GDP. We have low start up fees, as well as industry best training and support. You can find out more at


Please let us know how we can help you “Keep your main thing, the main thing” today.


Introducing MatrixIQ in BlueShip


BlueGrace Logistics has announced the launch of MatrixIQ and SkyView, proprietary features within BlueGrace’s BlueShip software. MatrixIQ is game changing software that enables automated pricing strategy logic that dynamically adjusts pricing triggers in reaction to customer tendencies. The end result creates optimum pricing options. “The agility of the software combined with systemized logic is what we’re most excited about,” said BlueGrace CEO, Bobby Harris.


The additional release, SkyView, is the new business intelligence within BlueShip that provides customers access to quick, informative data to run their business. “SkyView is capable of creating powerful reports in a few easy steps at a fraction of the time needed previously. Customers of all sizes are going to love this feature,” said Justin Belcher, CIO of BlueGrace

BlueShip’s new rate screen is the industry’s most progressive feature, using systemized logic to create a simplified carrier selection process. The rate screen uses systemized logic powered by Matrix IQ to give BlueGrace customers a robust platform of information needed to compare carrier price, delivery and service options. Other features include our 5 Star Carrier Rating System, carrier service grouping & consolidation, & new tool tips with optional hidden visibility!


You can get a demonstration of BlueShip via YouTube here.


You can also request a BlueShip Account here.

BlueGrace Logistics Sponsored Two Fighters at UFC Fight Night 27

At UFC Fight Night 27 on Fox Sports 1 on August 28, 2013, BlueGrace Logistics was proud to sponsor two fighters in the main events.  BlueGrace sponsored Carlos “Natural Born Killer” Condit and Brad Tavares in two of the main card fights at UFC Fight Night: Condit vs Kampmann 2 in Indianapolis, Indiana.  Carlos Condit fought in the main event again Martin Kampmann, and ended up having on the top fights of the night.  Condit dominated in a one sided bloody fight (primarily due to Kampmann’s bloody nose) that eventually lead to a TKO win over Kampmann in the fourth round.  The big win sets up the Natural Born Killer with likely another chance at the title when the opportunity comes around.

Five fights before Condit’s fight, Brad Tavares faced Bubba McDaniel in a middleweight bout.  After a close first round, Tavares gruadually took control of the fight between the second and third round eventually leading to a unanimous decision by the judges to award Brad Tavares the win.  This win for Tavares increases his fight record to a clean 11-1 in his MMA career and opens the door for advancement in the UFC.

BlueGrace Logistics is very excited for both fighters on their win and was very proud to be apart of important wins in their career.  Check out some of the awesome pictures we have posted from the fight on the BlueGrace Logistics Facebook page.


BlueGrace Logistics

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