Businesses with multiple units employing different processes for the same task are NOT running lean or effective. It’s easy to get this way. Start-ups enjoy rapid success. Acquisitions are made. Technology is rapidly evolving. The skill set of the workforce changes. The result of which is that you end up using multiple systems, processes and even vendors to solve a single business problem. The business implications are far reaching and too often the executive suite or business owners are not privy to them.
Even when a need and benefit are identified, execution requires more complexity.
Whereas there is often a technology solution to the business problem or problems to increase efficiency and streamline productivity, it is not always understood. Technology often involves a subject matter expert in both the innovation and the problem it is intended to solve. Technology solutions are often misunderstood. More often than not – the business problem itself is misunderstood. Even when a need and benefit are identified, execution requires more complexity. This could include infrastructure, capital investment, training and most of all – change management. Poor Change Management is the single greatest threat to technology innovation and implementation.
During the sales process there are typically multiple detractors. They can come from all over the organization. “I do not like change,” Is the statement sales people hear most often. However, change is key to helping businesses run effective and lean. Change is critical to staying ahead of competition. And most of all change is inevitable, and should not be left alone in the hands of anyone not directly and greatly affected by the outcome.
Here are key issues facing businesses not already benefiting from a transportation and technology provider
- Visibility and Reporting. Without technology visibility is the hardest thing to management. Many shippers that do not utilize transportation technology typically have no key performance indicators nor know if their locations utilize a LCC (least cost carrier) program. BlueGrace is able to build a hierarchy to have each location reportable to a top tier level. Reports are limitless and business specific. Reports are built to see items like if your end users are choosing the least cost carrier or not, what is your price per pound or percentage of freight as a sale cost, and how those items are trending.
- Not negotiating pricing or GRI’s with full buying power: When a business has multiple units shipping with a number of different carriers and different rate structures the full price negotiation power of the organization is not being used. The pricing is being determined on a pure location spend basis and based on the skill and knowledge base of the decision maker on site at each location. BlueGrace takes all of the information from all of the locations and brings it to our key partner carriers to get tariffs for the entire organization to use. This makes things such as GRI (general rate increase) and KPI (key performance indicator) management so much easier.
- Consolidated Billing and Invoice Audit. When multiple business units manage their own freight and price negotiation this means there are freight bills flying around at a fast pace. If a bill goes to the individual unit to be approved, and then sent to corporate for payment how long does that process take? With a number or different carriers and billing times and schedules this has to be a business boondoggle. BlueGrace sends one consolidated invoice per week. This can be sent to multiple end users and is customizable. We also pre audit these bills to also save you time rather than having to perform this practice yourself.
These are a FEW of the issues facing businesses with multiple units doing multiple different processes. Please reach out today so we can help you run your business more profitably and effectively. This is our main thing.