What Up Franchise Owners?! – Q&A

 

This month’s Q&A is with BlueGrace Fair Oaks Sharon McWilliams, owner since 2011. From lawyer to franchise owner, Sharon is a great example of a successful Business Woman. She just happens to be part of our network.

Q: When did you become interested in a BlueGrace Franchise and how did you find out about it?
A: I was so excited back in 2011 when President and CEO, Bobby Harris decided to franchise BlueGrace. I had known Bobby from a previous freight job and I found it to be a fascinating segment of the shipping industry. When Bobby started Blue Grace as a freight franchise system, I was immediately interested in focusing my business efforts solely on freight.

Q: What has helped make your business successful?
I have found having good employees is the primary thing that has helped me be successful. My employees treat every customer like they are important. We have a great retention rate of our customers because they know we will work smarter and harder for them than other logistics companies.

Q: What challenges have you overcome to be successful?
A: I would say, my only challenge of being a franchise owner would be not having enough hours in the day.

Q: How have you juggled having a family and flourishing business?
A: Instead of beating myself up over the fact that I can’t give 100% to both my business and my family, I look for ways to be more efficient. It can be hard juggling family life and a business, but these years with kids at home are short and I feel lucky every day that I have control over where I devote my time. When I decided I needed to spend more time with my children after school with homework and activities, I hired an additional person in the office, which eased up some of my office workload.

Q: What is your greatest success as a Blue-Grace Franchise Owner?
A: The joy that I feel in coming to work every day. I enjoy all of my employees and I get to work with amazing customers and freight companies.

 

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